ITS Enterprise Services CMS

CMS Performance

Ensuring that CMS applications perform to a high standard is an ongoing challenge.  Resolution of periodic performance problems and optimizing the performance of current and future releases requires the cooperation and collaboration of all involved in the CMS service model: Providers (Unisys and Oracle/PeopleSoft), Central CMS (infrastructure and applications), and campuses. Resolution of problems and success in defining performance metrics and conducting periodic performance measurement and analysis will require an organized approach and a concerted effort by all concerned. 

 

Resolving current performance problems will begin by analyzing the CMS components common to all campuses: the Salt Lake City infrastructure and the CMS baseline releases. Specific campus performance issues can be addressed by campuses concurrently with baseline resolution efforts, however dedicating resources to performance analysis of common components first should provide the greatest benefit to the greatest number of users across the system.  Focusing on shared resources will also benefit campuses in the long term by providing performance benchmarks for baseline releases that can be used by campuses to assess the performance of local modifications and configurations.

All documents are posted as Microsoft Word unless otherwise indicated.

Performance Management Documentation

Performance Ticket Analysis Reports

2009
2007-2008

Measures & Tools

CMS Application Benchmarking Project

Performance Action Team Official Communications